NIVA & Bandsintown launch Live Independent to elevate independent venues, promoters, and festivals
September 10, 2024
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Independent venues are the heart and soul of live music—where artist careers and music scenes are born.

In this spirit, we’re proud to partner with NIVA to launch and support Live Independent, a groundbreaking new certification program spotlighting independent venues on Bandsintown & beyond.

Becoming Certified Live Independent is a badge of honor that will amplify your venue’s visibility among fans and solidify your credibility within the national independent live entertainment community.

Perks for certified venues include official signage to display on-site and online, an exclusive seal and promotional placements on Bandsintown, and special rates on Bandsintown Pro subscriptions and Promoted Email campaigns.

Learn more and get involved at LiveIndependent.com.

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Importing artwork to your event
May 1, 2024
New
Improved

For some events, Bandsintown pulls event info, including artwork, from ticketing partners and third-party data sources and creates events automatically in our database based on that info.

Imported artwork, if available, will be automatically used in Fan Alerts sent from Premium venue subscribers once the event has been published. 

Learn more about artwork from imported events

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Configure Upcoming Events Section In Fan Alerts
April 24, 2024
Improved
Premium

Premium subscribers can choose from three different ways to display the Upcoming Shows that appear in Fan Alerts, highlighting either upcoming shows sorted by date only, upcoming shows sorted by top artists, or upcoming shows by similar artists. Shows are always displayed in chronological order.

  1. Up next

  2. Top artists

  3. Similar artists

This setting can be changed from the Fan Alerts section of the General tab of your Settings.

Learn more about automated Fan Alerts.

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Automatically Disabling Alerts for Sold-Out Events
March 22, 2024
New
Premium

Premium subscribers can opt to have Fan Alerts for an event automatically disabled when that event sells out.

This setting is off by default but can be turned on by toggling Disable Fan Alerts For Sold-Out Events from the Settings > General tab of your venue dashboard.

When the setting is toggled on, you’ll continue to receive email notifications when your events sell out, giving you the option to manually enable or disable Fan Alerts for that show.

Learn more about automated Fan Alerts.

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Fan Alert Insights for Push Notifications
March 15, 2024
Improved
Premium

Venues now have the ability to preview fan alerts for both emails and push notifications. For Sent Alerts, you'll find details such as the total number of emails and push notifications sent, their open rates, and number of clicks.

To access previously sent Fan Alerts, navigate to the Fan Alerts section of your account settings. Click on either of the two "Preview" buttons next to a published alert to view previews for both push notifications and email alerts.

Learn more about automated Fan Alerts.

Linked feedback
Fan Alert Insights for Push Notifications
Feature Requests
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Events listed by venues on Bandsintown are now on Spotify
February 22, 2024
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Spotify’s new partnership with Bandsintown makes concerts listed by venues on Bandsintown automatically discoverable by Spotify’s 602M+ monthly listeners, putting venues in control of their event listings and helping them convert streams to ticket sales. 

Events listed on Bandsintown now appear on Spotify artist profiles, in fans’ personalized Live Events feed, and in the Now Playing View.

Learn more

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Preview Fan Alerts
January 22, 2024
New
Premium

Paid Pro venues have access to automated email and push alerts sent to fans at every stage of the event lifecycle. Managers can now see previews of the automated Fan Alert emails from the Fan Alerts section of the Bandsintown Pro dashboard.

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Learn more about automated fan alerts.

Linked feedback
Preview Fan Alerts
Feature Requests
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Mute Event Alerts
January 3, 2024
New
Improved
Premium

Venues can now easily mute alerts for specific or bulk events, and we'll even tell you the best time to do it. Managers will receive an email when we detect that an event has sold-out so you can manage alerts.*

*Emails will only be received if the manager is opted in to receive Sold-out Event Emails.

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Learn more about muting event alerts.

Linked feedback
Mute Event Alerts
Feature Requests
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Weekly Email Performance Report
December 5, 2023
New
Premium

See the full picture of your campaign's performance with a weekly report delivered straight to your inbox every Monday morning, including a summary of email alerts with opens and clicks, and event insights including ticket clicks and RSVPs.

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Learn more about the Weekly Venue Report.

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Retargeting Pixels on Meta
December 1, 2023
New
Premium

Premium subscribers can plug in marketing pixels to stretch your spend further with audience retargeting, additional insights and conversion tracking capabilities to help refine future marketing efforts to the right audience.

This feature was originally compatible only with Google Ads, X, and TikTok. We've recently expanded this feature to allow venues to create audiences in Meta to retarget users to promote their events.

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Learn more about retargeting pixels.

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Welcome to Bandsintown Pro for Venues!
October 23, 2023
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Your secret weapon to save time and sell out shows.

Introducing Bandsintown Pro—the only event marketing platform to combine the buying power of 80+ million live music fans with the intelligence to drive results throughout your event lifecycle.

Always-on automation works around the clock, so you don’t have to.

  • Automatically engage the most relevant fans at every stage of your venue's events

  • Win back hours & dollars by working smarter, not harder

  • Cut through the noise with automated direct-to-fan email and push alerts

  • Get actionable insights on engagement and ROI

Why now?

As the global leader in email marketing for live events, we understand the power of first-party data for successful event marketing. Bandsintown Pro has been specifically developed to address the unique needs of the music industry and provide a tailored, automated solution to leverage first-party fan data from qualified live music fans to create a new standard of event promotion.

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